SmartSolveĀ® Help 

Install Guides & Release Notes

Application Help 

Access Pilgrim's Customer Support Site for product information such as Release Notes and Installation Guides, as well as technical support information, and troubleshooting tips not covered in the Application Help.

NOTE: Contact your Pilgrim Representative to receive access to Pilgrim's Customer Support Site.

Supplemental Documentation

Access Pilgrim's Customer Support Site for supplemental documentation for administrators. You can access information on system Integration, system architecture, and other technical information that may not be included in Release Notes or Application Help. 

NOTE: Contact your Pilgrim Representative to receive access to Pilgrim's Customer Support Site.

  Access Application Help for both Administrator and End Users of each of the SmartSolve solutions once the product is installed.

SmartSolve Platform - 10.1 - 10.x SmartSolve (Legacy|Classic) Solutions - 10.1 - 10.x SmartSolve Studio Designer Solutions - 10.1 - 10.x

Getting Started

SmartSolve Legacy Administrator

SmartSolve Studio Designer

SmartSolve Utilities

 

SmartAudit End User Guide

SmartAudit Setup Guide

SmartCAPA End User Guide

SmartCAPA Admin Guide

SmartComplaints End User Guide

SmartComplaints Admin Guide

SmartTrain End User Guide

SmartTrain Admin Guide

Audit Management - 2.0

CAPA Management - 2.0

Complaint Management - 2.0

NC Management - 2.0

Inspection Management - 2.0

Change Management - 2.1

Supplier Performance Rating - 2.0

Document Management - 1.1

 

     
SmartSolve Platform - 9.0 - 10.0 SmartSolve (Legacy|Classic) Solutions - 9.0 - 10.0 SmartSolve Studio Designer Solutions - 9.0 - 10.0

Getting Started

SmartSolve Legacy Administrator

SmartSolve Studio Designer

SmartSolve Reporting & Analytics

SmartSolve Utilities

SmartAudit End User Guide

SmartAudit Setup Guide

SmartCAPA End User Guide

SmartCAPA Admin Guide

SmartComplaints End User Guide

SmartComplaints Admin Guide

SmartDoc End User Guide

SmartDoc Admin Guide

SmartTrain End User Guide

SmartTrain Admin Guide

Audit Management - 2.0

CAPA Management - 2.0

Complaint Management - 2.0

NC Management - 2.0

Inspection Management - 2.0

Change Management - 2.0

Supplier Performance Rating - 2.0

 

 

 

 

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