icon to switch to Local view (if applicable).
The Question Response Set master file maintains Checklist Responses. A question response set holds all available responses that can be selected by an actor when signing off the Checklist question (i.e., YES, NO, N/A). The responses entered in the question response set are displayed in a drop down list when signing off the checklist question.
Please see Checklists to determine if Question Response Sets are needed.
The following Rights must be assigned to a user to manage or view Question Response Sets:
Rights |
Description |
|
QNR_MANAGE |
Allows administrator to Add new object, modify existing object, or delete object.
|
|
QNR_VIEW |
Allows user to access object to View and select.
|
Please see Rights Group to assign Rights Groups to users.
· Global Question Response Sets will be inherited by all Local Organizations.
· Local Question Response Sets will only be viewed and used within that Local Organization.
1. From the SmartSolve© tabs select Admin > Setup. Select Question Response Set from System Wide.
The Question Response Set list displays.
2. Select Action > Add from the main menu (or right click).
3. Enter Code (Name) of Response Set.
4. Click the Save button.
The Response Set Detail is now displayed.
1. From the Question Response Set, select the Response tab then right click and select Add.
2. Enter the appropriate Response.
3. Click the Save button.
The new Response has now been added to the Question Response Set list.
Please see Checklist to see how to attach Response Sets to Checklists
Please see the Designer Guide if you wish to modify existing Question Response Set field controls or add additional field controls
Question Response Set can be Edited and Deleted. These options are available in the Question Response Set object and can be managed by an administrator.
1. From the SmartSolve© tabs select Admin > Setup. Select Question Response Set from System Wide.
The Question Response Set list displays.
2. Select the icon to switch to Local view (if applicable).
3. Select the check box of the Question Response Set to edit, then select Action > Edit from the main menu (or right click).
4. Edit any information for your Question Response Set.
5. Click the Save button.
All changes should now be reflected in the Question Response Set.
Question Response Sets can only be deleted from SmartSolve© if the Question Response Set is not currently been attached to any SmartSolve© Checklists.
1. From the SmartSolve© tabs select Admin > Setup. Select Question Response Set from System Wide.
The Question Response Set list displays.
2. Select the icon to switch to Local view (if applicable).
3. Select the check box of the Question Response Set to delete, then select Action > Delete from the main menu (or right click).
4. Click the Save button.
The Question Response Set has now been removed from the system.
Please see CDRH Codes under SmartComplaintsTM Setup for more information on configuring Saved Searches.
The Report Setup master file contains all of the setup parameters to run reports, such as how the report will be viewed, its destination location and whether to include global records. The option is provided to setup each report individually to the needs of the organization.
All reports are set to default parameters, but can be customized. Reports may be viewed from this location by clicking the report's View link and entering report criteria, such as an occurrence date or role to narrow the report findings.
Additionally, access to reports can be limited by security rights. Parameters can be setup in each report to specify which rights an actor must possess in order to edit and run the report.
Please see Crystal Reports to learn how to setup new and configure existing Crystal Reports for SmartSolve©.
Please see Advanced Searches under the Reporting & Analytics Guide for more information on configuring Saved Searches.
